TERMS OF USE

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Terms of Use 

Last Updated: 2/07/26

1. Acceptance of Terms 

Welcome to Bluebell Centre ("we", "our", "us"). By accessing or using this website ("Website"), you agree to be bound by these Terms of Use. If you do not agree with these Terms, please discontinue use of the Website. 

We reserve the right to amend these Terms at any time. Changes will be effective upon publication on this Website. 

2. Purpose of this Website 

This Website provides general information about our psychology services, clinicians, assessment processes, therapeutic approaches, resources, and contact information. 

The information on this Website is intended for educational and informational purposes only and does not constitute psychological, medical, legal, or other professional advice. 

Accessing this Website does not establish a psychologist-client relationship between you and our practice. 

3. Not a Crisis or Emergency Service 

This Website is not monitored continuously and must not be used for emergency communications. 

If you or someone else is at immediate risk of harm, contact: 

• Emergency Services: 000 
• Lifeline: 13 11 14 
• Mental Health Line (where available in your state or territory) 
• Your nearest hospital emergency department 

Do not rely on this Website for urgent mental health support. 

4. Appointments and Clinical Services 

Information provided through this Website regarding appointments, fees, assessments, reports, or therapeutic services is general in nature and may change without notice. 

Submitting an enquiry form or contacting us through the Website does not guarantee: 

• An appointment; 
• Acceptance as a client; 
• Provision of services; or 
• A psychologist-client relationship. 

Clinical services are subject to separate service agreements, informed consent procedures, and professional obligations. 

5. Privacy 

We are committed to protecting your privacy and handling personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles. 

Our collection, use, disclosure, storage, and protection of personal information are outlined in our Privacy Policy. 

By using this Website, you acknowledge that personal information submitted through forms, email, or other electronic communications may be collected and managed in accordance with our Privacy Policy. 

6. Website Forms and Electronic Communications 

When you submit information through our Website, you agree that: 

• The information provided is accurate and complete; 
• You have authority to provide any information relating to another person; 
• Electronic communications may not be completely secure despite reasonable safeguards; 
• We may contact you using the details you provide for purposes related to your enquiry or services. 

Please avoid submitting sensitive personal information unless specifically requested. 

7. Intellectual Property 

Unless otherwise stated, all content on this Website, including: 

• Text; 
• Graphics; 
• Logos; 
• Documents; 
• Downloads; 
• Images; 
• Resources; and 
• Website design, 

is owned by or licensed to Bluebell Centre and is protected under Australian intellectual property laws. 

You may view, download, and print content for personal, non-commercial use only. 

You must not reproduce, modify, distribute, publish, or commercially exploit Website content without our prior written consent. 

8. Educational Resources 

Any resources, handouts, articles, blogs, fact sheets, or downloadable materials are provided for general informational purposes only. 

These materials: 

• Do not replace professional psychological advice; 
• May not be suitable for your specific circumstances; and 
• Should not be relied upon as a substitute for assessment, diagnosis, or treatment. 
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9. Third-Party Links 

This Website may contain links to third-party websites for convenience and information. 

We do not control, endorse, or accept responsibility for: 

• The content of third-party websites; 
• Their privacy practices; 
• Their availability; or 
• Any products or services they provide. 

You access third-party websites at your own risk. 

10. Disclaimer 

To the maximum extent permitted by law: 

• Information on this Website is provided on an "as is" basis; 
• We make no guarantees regarding accuracy, completeness, reliability, or suitability; 
• We do not warrant that the Website will be uninterrupted, secure, or error-free. 

While reasonable efforts are made to maintain current and accurate information, content may become outdated or contain errors. 

11. Limitation of Liability 

To the extent permitted by law, Bluebell Centre its psychologists, employees, contractors, and representatives are not liable for any loss, damage, injury, cost, or expense arising from: 

• Use of this Website; 
• Reliance on Website content; 
• Technical failures or interruptions; 
• Viruses or malicious software; 
• Unauthorised access to information; or 
• Linked third-party websites. 

Nothing in these Terms excludes rights that cannot lawfully be excluded under Australian law. 

12. Website Security 

Users must not: 

• Attempt to gain unauthorised access to the Website; 
• Interfere with Website security measures; 
• Introduce malicious software; 
• Use the Website for unlawful purposes; or 
• Engage in activities that may damage the Website or its operation. 

We reserve the right to restrict or terminate access where misuse occurs. 

13. Cookies and Analytics 

This Website may use cookies, analytics tools, and similar technologies to: 

• Improve Website performance; 
• Understand user behaviour; 
• Monitor Website traffic; and 
• Enhance user experience. 

You may adjust browser settings to refuse cookies; however, some Website features may not function correctly. 

Further information is available in our Privacy Policy. 

14. Accessibility 

We aim to make this Website accessible and usable for all visitors. If you experience accessibility difficulties, please contact us so we can assist where reasonably possible. 

15. Governing Law 

These Terms of Use are governed by the laws of Australia and the State or Territory in which Bluebell Centre operates. 

Any disputes arising from these Terms will be subject to the jurisdiction of the courts of that State or Territory. 

16. Contact Us 

For questions regarding these Terms of Use, please contact: 

Bluebell Centre 

hello@bluebellcentre.com.au